Raising Hell: Issue 88: 'Expressing Concern About How Those Customers Would Feel' "I will simply not do penance." - Text handwritten by Adolf Eichmann in 1956, as quoted in Eichmann Before Jerusalem by Bettina Stangneth (2015).
Raising Hell: Issue 82: We Encourage You To Seek Support "That’s the trouble with accountability sinks. They store negative feedback, but don’t deal with it." - Dan Davies, author of The Unaccountability Machine, in The Financial Times, 14 June 2024